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General terms and conditions (GTC)

For the use of the vacation accommodations Beach Villa 3, Penthouse 4, Gardenhouse 2 and Gardenhouse 4 the following general terms and conditions apply.

Susanne & Philipp Heiermann, Dörte & Moritz Heiermann
E-Mail | Mobile +49 (0)152 28452384

Booking requests can be made via the booking request form. If the travel period is available, we will contact you with a written confirmation and invoice instruction. The booking is legally binding upon receipt of the booking confirmation and payment. With the booking the guest accepts these general terms and conditions as well as the house rules, (see house rules).

Upon receipt of the invoice, a deposit of 50% of the total amount is due within 3 days of receipt of the invoice.
The remaining amount is to be paid at the latest 30 days before arrival. Both payments are to be transferred to the landlord's account.
In case of short term bookings the total amount has to be transferred within 3 days after the booking confirmation.

Arrival and departure
Check-in from 3 pm on the day of arrival
Check-out until 11 a.m. on the day of departure

Different arrival and departure times are possible if necessary, but must be agreed and approved in advance with the landlord.

Use & Stay
The use of the vacation accommodation, the outdoor facilities and the inventory is reserved exclusively for the guests indicated at the time of booking. Subletting and transfer of the vacation accommodation to third parties is not allowed. The use of electrical appliances in the house (especially washing machine, dishwasher, etc.) is also reserved exclusively for the guests indicated at the time of booking.

During the stay, the house rules sent to the guest for information (see also house rules) apply. In case of violations of the GTC or the house rules, the landlord is entitled to terminate the lease immediately and without notice. There is no legal claim to a proportional refund or compensation.

Cancellation conditions
The guest has the right to cancel free of charge up to 35 days before the start of the stay.
In case of a shorter cancellation, the guest is obliged to pay a part of the agreed price as compensation. The amount of compensation is based on the following list:

from 34 days before the beginning of the rental period: 30 % of the rental price
from 15 days before the beginning of the rental period: 80 % of the rental price
from 3 days before the beginning of the rental period: 90 % of the rental price.
Cancellation must be made in writing.


Cancellation by the lessor
Cancellation of the contract is permitted in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. Payments already made will then be refunded to the guest in full. In this case the liability is limited to the refund of the rental price. In case of a justified cancellation, the guest has no claim for damages. Liability for travel and hotel expenses is also excluded.

The landlord is liable within the scope of due diligence for the proper provision of the rental object. A liability for possible failures or disturbances in water or power supply as well as events and consequences due to force majeure are excluded. Also for the loss of objects or theft in the house or on the property no liability is assumed by the landlord.

The guest is liable for damages caused by the guest willfully or by gross negligence. The arrival and departure is also the responsibility and liability of the guest.

Severability clause
Should individual provisions of these General Terms and Conditions be invalid or unenforceable, or become invalid or unenforceable after becoming known, this shall not affect the validity of the remaining provisions of these General Terms and Conditions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective that the parties pursued with the invalid or unenforceable provision.

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